Delete your RootCue account
Last updated 28 September 2026
From the app
- Open RootCue and go to More → Account → Privacy.
- Optionally export your data first.
- Choose “Delete account” and confirm with your password.
If you share a workspace with another owner, it stays with them; workspaces where you are the only owner are deleted with your account.
By email
If you can't sign in, email support@rootpro.in from your registered email address with the subject “Delete my account”. We'll verify it's you and confirm within 7 days.
What gets deleted
- You are signed out on every device immediately.
- After a 7-day recovery window, your profile is erased and workspaces where you are the only owner — customers, next actions and history — are deleted. Encrypted backups containing them expire on their normal schedule.
What we keep
- Invoices and payment records, as required by Indian tax law.
- Security audit logs, without customer data, for a limited period.